Shipping & Returns
General Shipping Information
- All orders are processed Monday to Friday (excluding Victorian public holidays).
- Tracking advice will be sent to your email once your order has been made and dispatched.
- All uniforms are sent via Express post, however shipping time may vary according to Australia Post time frames and zones.
Return & Exchange Policy
Change of Mind or Size Returns
All Jersey World products are made to order and cannot be refunded or returned due to change of mind, incorrect sizes ordered, incorrect colours ordered, or any errors in information submitted to us.
Faulty Product Returns
We aim to provide you with products of the highest standard and quality, but on the very rare occasion we might get a name wrong, or a size incorrect.
Once determined the return is in compliance with our Terms and Conditions, we will, at your request:
- refund the Price of the Product returned to your original payment method;
- exchange the Product for the same item, with the correct sizing and/or name.